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Are there any additional fees I should be aware of?

Iddings Electric Inc is committed to transparent, upfront pricing, ensuring there are no unexpected fees. The Family Protection Plan offers regular discounts to help save money on every service. Patricia L. praised the company for being “upfront with the cost,” highlighting their dedication to clarity in pricing. Consider scheduling a consultation to learn more about their expert services.

Are there any hidden fees or charges I should be aware of?

Transparency is a cornerstone of Iddings Electric Inc’s service philosophy. They offer fair, upfront pricing to ensure no unexpected fees or charges. Customer Patricia L. praised the company for being “upfront with the cost,” exemplifying their commitment to honesty. Clear explanations of what will be covered ensure you know exactly what to expect. Contact Iddings Electric for detailed pricing and service information.

Are there credit requirements for financing your services?

Iddings Electric Inc offers flexible financing options through Synchrony Bank and Enerbank. Approval of credit is required to proceed. Benefits include a revolving line of credit, special financing options, and convenient monthly payments aligned with your budget.

Are there financing options for emergency HVAC, plumbing, or electrical repairs?

Yes, Iddings Electric Inc provides flexible financing options for emergency repairs through Synchrony Bank or Enerbank. Approved credit offers benefits such as a reusable revolving line of credit, special financing terms, and convenient monthly payments. Contact Iddings Electric for more details and affordable solutions.

Are your technicians licensed and insured?

Yes, all technicians at Iddings Electric are licensed and insured, ensuring professional and reliable service. Team members also undergo drug testing and thorough background checks to prioritize client safety.

Can I change my service appointment after booking?

Yes, service appointments can be changed. Iddings Electric strives to accommodate scheduling adjustments. For example, a customer successfully rescheduled due to heavy rains. Contact their customer service team at (717) 355-9675 for assistance.

Can I combine loyalty rewards with other promotions or discounts?

Generally, loyalty rewards cannot be combined with other promotions or discounts. Customers can still benefit from various discounts, like the 10% service discount with the Family Protection Plan. For optimal savings, contact Iddings Electric for details.

Can I get a price match if I find a lower quote elsewhere?

Currently, no specific price match policy is mentioned. However, Iddings Electric offers fair and competitive rates. If a lower quote is found, contact their customer service team to discuss potential options.

Can I get an estimated arrival time for my service appointment?

Iddings Electric aims for punctuality, but estimated arrival times may vary. For confirmation or updates on your appointment time, contact their team at (717) 355-9675.

Do you offer a loyalty program for repeat customers?

Yes, Iddings Electric Inc offers a rewarding loyalty program through our Family Protection Plan. This plan provides repeat customers with continuous benefits such as a 10% discount on all electrical services, priority service, and annual safety inspections. Customers like S. Cortella have praised the value of joining this program, highlighting its affordable rates and the peace of mind it brings with dedicated service and discounts. By choosing to join our Family Protection Plan, you ensure top-of-the-line service for years to come. Don’t miss out—explore this opportunity today!

Do you offer any customer loyalty programs or incentives?

Yes, Iddings Electric Inc offers several customer loyalty programs and incentives. One notable offering is their “Family Protection Plan,” which ensures priority service and a 10% discount on every electrical service as long as the plan is active. Additionally, there is a “Refer a Friend” program that allows both you and your referred friend to enjoy $25 off any service, once completed. One of our satisfied customers, S. Cortella, shared that joining their monthly club saves with the 10% discount and provides peace of mind through annual safety inspections.

Do you offer any discounts or packages?

Yes, Iddings Electric Inc offers several enticing discounts and package deals for our valued customers. Currently, you can take advantage of savings like $50 off any service of $500 or more, available until November 30, 2024. Additionally, our recessed LED light replacement is priced at just $125 per light, including installation. We also provide a Family Protection Plan, granting you regular discounts and a 10% discount on every electrical service, ensuring significant savings and priority service. Don’t miss these opportunities to experience exceptional service at great prices.

Do you offer emergency services?

Yes, Iddings Electric Inc offers emergency electrical services. We provide rapid response for all electrical emergencies, ensuring prompt and professional service. Whether you encounter unexpected issues during business hours or after, we are here to assist. For same-day services, contact us now. Trust our team for reliable emergency electrical support when you need it the most.

Do you offer financing options for HVAC, plumbing, and electrical services?

Iddings Electric Inc. proudly offers flexible financing options for all your HVAC, plumbing, and electrical projects. With plans arranged through Synchrony Bank or Enerbank, eligible customers can benefit from a revolving line of credit and special financing terms. These include convenient monthly payments and easy online account management, designed to fit any budget. We encourage you to take advantage of these financing options to ensure your home remains in optimal condition without financial strain.

Do you offer free estimates or consultations?

Iddings Electric Inc proudly offers free estimates and consultations for their services, ensuring that customers can make informed decisions without any upfront commitment. With fair and upfront pricing, you can expect a transparent and no-surprise experience with our skilled team of electricians. For a reliable, no-obligation consultation, contact Iddings Electric and experience exceptional service tailored to your needs.

Do you offer no-interest or deferred payment plans for these services?

Yes, Iddings Electric Inc. offers financing options, including special considerations for no-interest or deferred payment plans. With approved credit, you can benefit from a revolving line of credit through Synchrony Bank or Enerbank, offering promotional financing options that fit your budget. Convenient monthly payments and easy online account management make this a stress-free option for your electrical needs.

Do you offer special events or bonuses for loyalty program members?

Iddings Electric Inc. indeed offers compelling bonuses for its loyalty program members through the Electric Family Protection Plan. Members benefit from regular discounts and special offers, a 10% discount on every electrical service, and priority service with a reduced service fee. This demonstrates the company’s commitment to rewarding its loyal customers and providing first-class service.

Do you provide a warranty on the materials you use?

Yes, Iddings Electric proudly provides a warranty on the materials we use as part of our comprehensive electrical services. We prioritize quality and reliability, ensuring that our customers receive only the best. This commitment to excellence reflects our dedication to both quality workmanship and customer satisfaction.

Do you provide any incentives or discounts for new customers?

Indeed, Iddings Electric Inc offers attractive incentives for new customers. You can enjoy $50 off any service over $500, valid until November 30, 2024. Additionally, there’s a referral program where referring a friend earns both parties $25 off any service. Customers like Patricia L. have shared positive feedback, praising the company’s professionalism and clear, upfront cost explanations. Take advantage of these offers by contacting Iddings Electric today!

How can I contact customer support if I have an issue?

To contact Iddings Electric Inc customer support for any issues, you can call them at (717) 355-9675. Their office is open Monday to Friday, 8:00 AM to 4:00 PM at 325C W. Main St., New Holland, PA 17557. For emergency services, Iddings Electric offers same-day service for requests made during business hours and promises to contact you by 8:30 AM the next business day for after-hours inquiries. Their professionally trained and courteous staff are ready to assist with routine maintenance, urgent repairs, or general inquiries.

How can I get in touch with your office?

To get in touch with Iddings Electric Inc, you can visit their office located at 325C W. Main St., New Holland, PA 17557. Their business hours are Monday through Friday, from 8:00 AM to 4:00 PM. For inquiries or to schedule an appointment, call them at (717) 355-9675. You can also visit their website at iddingselectric.com for more information and to explore their services.

How can I schedule a service appointment?

To schedule a service appointment with Iddings Electric Inc, call their team at (717) 355-9675. This direct approach connects you with knowledgeable staff who can assist in setting up your appointment for both residential and commercial electrical services. Megan G. praised the company, stating, “The technician was incredibly courteous and explained to me all of my options…I would definitely recommend them for any job.” Schedule your service today by calling (717) 355-9675.

How can I track the progress of my service request or project?

To track the progress of your service request or project with Iddings Electric Inc, contact their team at (717) 355-9675. Their customer service provides prompt and professional assistance, ensuring you are updated with the status of your request. Iddings Electric prioritizes clear communication and transparency, as highlighted by Patricia L., who appreciated their detailed explanations and upfront costs.

How do I apply for financing for an HVAC, plumbing, or electrical project?

Applying for financing for your HVAC, plumbing, or electrical project with Iddings Electric is straightforward. They offer financing options through Synchrony Bank or Enerbank, providing a revolving line of credit with convenient monthly payments. To apply, discuss your project with Iddings Electric to explore financing details. Once approved, you can use the Home Design Credit Card for promotional financing offers. Contact Iddings Electric for personalized advice and guidance through the application process.

How do I make payments on my financing plan?

To make payments on your financing plan with Iddings Electric, manage them online through the account system provided by either Synchrony Bank or Enerbank. Both financial partners offer revolving lines of credit with seamless monthly payment options. For further details or assistance, contact Iddings Electric to ensure a smooth and hassle-free payment process.

How do I sign up for your loyalty program?

Currently, there is no specific information available regarding the process to sign up for Iddings Electric Inc’s loyalty program. For the most accurate and up-to-date details, contact their customer service at (717) 355-9675 or visit their website at Iddings Electric.

How do you accommodate special service requests?

Iddings Electric Inc is adept at accommodating special service requests tailored to individual needs. They offer a comprehensive range of services, including lighting installation, home rewiring, service panel upgrades, and generator installations. Patricia L. praised their professionalism, stating, “Darrel was professional, prompt, and explained in detail all of the issues.” For flexible, personalized services, call Iddings Electric at (717) 355-9675.

How do you balance cost and quality in your services?

Iddings Electric Inc balances cost and quality by offering fair, upfront pricing and maintaining high-quality standards. Their licensed electricians provide efficient service without cutting corners. Dan D. praised their reasonable prices and professional workmanship. Their transparent pricing allows clients to receive top-tier electrical solutions without compromising their budgets.

How do you manage emergency service requests?

Iddings Electric Inc. is renowned for its rapid response in handling emergency service requests. We provide urgent electrical services swiftly and efficiently, ensuring that all emergencies are addressed with the urgency they require. Our team is highly trained and licensed, adhering to the latest electrical advancements to deliver professional and precise results. Moreover, we utilize straightforward, upfront pricing to eliminate any surprises, ensuring a cost-effective service experience.

How do you stay up-to-date with industry standards and technology?

Iddings Electric Inc maintains its edge in the electrical industry by ensuring its staff is continuously trained on the latest advancements and technology. This commitment to professional development allows them to provide cutting-edge solutions for both residential and commercial services. Additionally, all employees undergo stringent background checks and drug tests to assure professionalism and quality service.

How do your services compare to competitors in terms of value?

Iddings Electric Inc stands out in the competitive landscape by offering unmatched value that encompasses affordability, quality, and customer satisfaction. Our service is highly rated, with 67 reviews praising our professionalism and 65 applauding our customer service. We prioritize transparent and fair pricing, and our commitment to excellence has secured a 5-star brand loyalty rating from 47 customers last year.

How does your company engage with the local community?

Iddings Electric Inc. engages deeply with the local community, showcasing a strong commitment to supporting and partnering with local organizations. As a family-owned business, we prioritize community involvement and strive to build lifelong relationships with our customers by offering reliable and honest services.

How does your loyalty program work?

Our loyalty program, the Family Protection Plan, is designed to offer exclusive benefits to dedicated customers. Participants enjoy annual safety inspections, prioritized service requests, and a commitment to satisfaction. You’ll receive a 10% discount on all electrical services as long as your plan remains active.

How long does it take to get approved for financing?

Approval for financing at Iddings Electric Inc. is typically swift, with “fast credit decisions” available through Synchrony Bank or EnerBank. With our established partnerships, eligible customers can quickly access the necessary funds, enabling immediate action on their electrical projects.

How much do your services cost?

Iddings Electric Inc prides itself on fair, upfront pricing with no hidden surprises. Our promotions include $50 off any service over $500 and a special price of $125 for recessed LED light or ceiling fan replacement, although you would need to supply the fan. We also offer a referral incentive, where you and a referred friend each get a $25 discount.

How quickly do you respond to customer inquiries or complaints?

Iddings Electric Inc prides itself on a swift and efficient response to customer inquiries and complaints. Known for providing same-day service solutions for electrical emergencies during business hours, we ensure a seamless customer experience. In cases where inquiries are received after hours, we promptly follow up the next business day by 8:30 am.

What accommodations do you provide for seniors or individuals with mobility restrictions during service visits?

Iddings Electric Inc is committed to ensuring comfort and accessibility for seniors and individuals with mobility restrictions during service visits. Our team is professionally trained and continually updated on the latest advancements to understand and address the unique needs of all customers.

What are the terms and interest rates for your financing plans?

Iddings Electric Inc provides flexible financing options through Synchrony Bank or Enerbank, tailored to suit your financial needs. With approved credit, you can take advantage of a revolving line of credit or opt for special financing offers when available. Financing terms include convenient monthly payments and easy online account management.

What areas do you serve?

Iddings Electric Inc proudly serves the vibrant communities of Lancaster, Berks, York, Lebanon, and Chester Counties in Pennsylvania. Our expertise covers a broad range of cities, ensuring high-quality electrical services reach Central PA’s diverse neighborhoods.

What happens if a technician is running late?

If a technician from Iddings Electric is running late, the company takes proactive measures to ensure minimal inconvenience to the customer. While specific protocols were not detailed in the documentation, the general emphasis on professional and reliable service suggests that their technicians keep customers informed and provide accurate updates. This dedication to communication is echoed by positive customer experiences, such as Jean G., who praised the “very professional and friendly service” and noted that work was completed promptly.

What is your policy on rescheduling or canceling appointments?

Iddings Electric Inc. values customer satisfaction and offers a flexible approach towards appointment changes. While specific details about our rescheduling or cancellation policy are not explicitly available in the documentation, you can always contact us directly to discuss any adjustments to your scheduled services to ensure the best possible outcome. Our team is committed to providing exceptional service, as highlighted by Jean G. who said, “Very professional and friendly service… Explanations of service visit and possible levels of repair were clearly explained.” For more information, please reach out to us at (717) 355-9675.

What is your policy on subcontractors?

Iddings Electric Inc. does not have a specific documented policy on the use of subcontractors mentioned in the available sources. However, the company prides itself on a commitment to excellence, integrity, and community, suggesting a preference for deploying their skilled, licensed, and background-checked staff for various projects. This emphasis on quality and expertise implies that when engaging external partners, they likely uphold the same standards ensuring that customer satisfaction and service excellence are maintained. For more specific details, please feel free to reach out to them directly for comprehensive information.

What is your process for handling large or complex projects?

At Iddings Electric Inc, we expertly manage large or complex projects by leveraging our extensive experience and specialized skills in commercial electrical installation. Our process begins with a thorough understanding of your project needs, ensuring minimal disruption and maintaining business operations throughout the installation or remodeling process. Our team is distinguished by professional training, continuous education on the latest advancements, and rigorous background checks. We also prioritize clear communication and transparency, offering upfront pricing to eliminate surprises. Our commitment to excellence is echoed in our customer feedback. Jeremy M. commended, “The job was completed on time AND on budget,” reflecting our reliability in meeting project deadlines. Trust Iddings Electric to exceed expectations in all your complex electrical projects.

What is your process for resolving disputes or service issues?

Iddings Electric Inc takes service issues and disputes very seriously and resolves them through a customer-centric process. Our team begins by thoroughly understanding the customer’s concerns, then devises a strategic plan tailored to resolve the specific issues, ensuring all interactions are conducted with professionalism and clarity. As we offer transparent pricing, clients are informed about service costs upfront, eliminating any financial surprises. Our trained technicians, who are highly commended by customers such as Lisa M., ensure prompt and effective solutions by diagnosing and resolving issues efficiently. With over 20 years of service excellence, we are committed to continuous communication and delivering a satisfactory resolution.

What is your service guarantee?

At Iddings Electric Inc., we pride ourselves on offering a service guarantee that underscores our dedication to quality and reliability. Our skilled electricians are committed to superior workmanship, ensuring that each project is completed with precision and expertise. We offer same-day service for emergencies, so you’re never left waiting in critical situations. Iddings Electric provides a service experience that is both speedy and convenient, backed by straightforward pricing and a workmanship guarantee. This ensures you never pay for sub-par service, granting you peace of mind.

What kind of training do your employees receive?

At Iddings Electric Inc, our employees receive comprehensive, ongoing training to ensure they are well-versed in the latest electrical advancements. This commitment to professional development guarantees that our staff remains at the forefront of the industry, providing our customers with top-notch service coupled with expert knowledge. Moreover, our team is composed of licensed professionals who undergo rigorous background checks and drug testing, reinforcing the level of safety and reliability our clients expect and deserve.

What kind of warranty or guarantee do you provide on your services?

Iddings Electric Inc. offers an unwavering workmanship guarantee on all services, ensuring you never pay for sub-par work. This commitment gives you the peace of mind that each project will be completed with excellence and attention to detail. Chelsea C., a satisfied customer, expressed her admiration for the team’s professional handling of electrical issues, reinforcing the reliability and quality assurance that Iddings Electric stands for. To experience our trustworthy services, contact us today and benefit from a team dedicated to your satisfaction.

What licenses and certifications does your company hold?

Iddings Electric Inc. is committed to providing top-notch electrical services with great emphasis on professionalism and safety. Our electricians are all fully licensed, insured, drug-tested, and background-checked, ensuring peace of mind for our clients. We take pride in our continuous commitment to professional development, as our staff is consistently trained on the latest advancements in the electrical field.

What makes your company a trusted provider in the industry?

Iddings Electric Inc has established itself as a trusted provider in the electrical industry, thanks to its commitment to excellence and customer satisfaction. Over its more than 20 years of service, the company has consistently delivered superior residential and commercial electrical solutions throughout Central PA. Customers appreciate Iddings Electric’s fair, upfront pricing, which ensures transparency with no billing surprises. The company’s electricians are professionals who have undergone extensive training and background checks, reinforcing trust and reliability. Furthermore, Iddings Electric’s family-owned and operated approach harnesses integrity and community values, fostering lifelong customer relationships.

What measures do you take to ensure punctuality?

At Iddings Electric, punctuality is a cornerstone of our service commitment. We offer same-day service solutions for electrical emergencies, ensuring a rapid response and meeting our promise of timely service. Each employee undergoes thorough drug testing and background checks, ensuring not only their professionalism but also their readiness to provide prompt service. Our dedication to punctuality is echoed by our customers, like Dan D., who praised the team for arriving “promptly, ready to work,” further affirming our reliability. Trust Iddings Electric for dependable, on-time electrical solutions—contact us today to schedule your service!

What payment methods do you accept?

Iddings Electric Inc offers a variety of payment methods to facilitate your projects, including financing options through Synchrony Bank and Enerbank. These options are available with approved credit and come with exclusive benefits such as a revolving line of credit, special financing where available, and easy online account management for bill payments.

We focus on making payments convenient and adaptable to fit your financial needs. To get detailed insights about our financing possibilities and choose the one that suits you best, don’t hesitate to contact us today.

What services do you offer?

Iddings Electric Inc offers a comprehensive range of residential and commercial electrical services. For residential needs, we specialize in interior and exterior lighting, re-wiring, service panel upgrades, standby generator installations, and whole-home surge protection. Our commercial services include bucket truck operations for difficult-to-reach repairs, new construction electrical setups, and warehouse lighting tailored to enhance business efficiency. With more than 20 years of experience, our commitment to excellence and upfront pricing ensures no surprises, delivering superior service with each project. For exceptional solutions to all your electrical challenges, contact Iddings Electric today to schedule your service!

What steps do you take to ensure customer satisfaction?

At Iddings Electric Inc, we take customer satisfaction seriously by implementing a range of effective strategies. Our commitment to excellence is highlighted by employing highly qualified electricians who are meticulously background-checked and continuously trained on the latest advancements. We offer fair and upfront pricing to ensure transparency and eliminate any surprises.

Additionally, we provide same-day service for emergencies, facilitating a rapid response to urgent needs. Our Family Protection Plan includes regular safety inspections to guarantee peace of mind. Customer feedback is crucial to our continuous improvement. Chelsea C. praised our work, saying, “We are beyond impressed with the work Darrel from Iddings Electric is doing!”

Contact us today for electrifying service that ensures your satisfaction and safety!

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Who We Are

Central PA’s Trusted Electricians Since 2002
  • Fostering lifelong relationships with each customer
  • Completing excellent work without cutting corners
  • Having a courteous, friendly, professional attitude
  • Offering fair, upfront pricing on all electrical services
  • Boasting 20+ years of electrical service experience