Frequently Asked Questions
Are there any additional fees I should be aware of?
Iddings Electric Inc is committed to transparent, upfront pricing, ensuring you are never caught off guard by unexpected fees. Our Family Protection Plan even offers regular discounts, so you save money on every service. Patricia L. praised the company for being “upfront with the cost,” highlighting our dedication to clarity in pricing. To see how our clear pricing and expert service can work for you, consider scheduling a consultation today.
Are there any hidden fees or charges I should be aware of?
At Iddings Electric Inc., transparency is a cornerstone of our service philosophy. We pride ourselves on offering fair and upfront pricing to ensure there are no unexpected fees or charges for our exceptional electrical services. One customer, Patricia L., praised us for being “upfront with the cost,” exemplifying our commitment to honesty and transparency. Additionally, we provide clear explanations of what will be covered for your money, ensuring you know exactly what to expect. If you’re interested in learning more about our pricing or specific services, please feel free to contact us for detailed information!
Are there credit requirements for financing your services?
Iddings Electric Inc offers flexible financing options through Synchrony Bank and Enerbank for those needing to finance electrical services. Approval of credit is required to proceed with financing. This arrangement comes with benefits like a revolving line of credit, special financing options, and convenient monthly payments that align with your budget.
Are there financing options for emergency HVAC, plumbing, or electrical repairs?
Iddings Electric Inc offers flexible financing options specifically for emergency HVAC, plumbing, or electrical repairs. Through Synchrony Bank or Enerbank, you can access a revolving line of credit that can be reused, ensuring you’re prepared for unexpected situations. Benefits with approved credit include special financing terms, convenient monthly payments tailored to your budget, and easy online account management. As Chelsea C. highlighted, “We are beyond impressed with the work that Darrel from Iddings Electric is doing! If you need electrical work, give them a call”—equal enthusiasm extends to their financial offerings. To explore these options further, please contact Iddings Electric for details and to ensure affordable solutions to your emergency repair needs.
Are your technicians licensed and insured?
Yes, at Iddings Electric, all our technicians are licensed and insured. This ensures that you receive electrical services from highly skilled and qualified professionals who meet all industry standards. Additionally, our team members undergo drug testing and thorough background checks to ensure the utmost safety and reliability for our clients.
Can I change my service appointment after booking?
Yes, you can change your service appointment after booking with Iddings Electric Inc. Their commitment to customer satisfaction means that they strive to accommodate changes in schedule whenever possible. As seen from customer experiences, appointments can be rescheduled due to unforeseen circumstances like weather, showcasing their flexibility and responsiveness. For instance, Varmutant V. was able to reschedule promptly due to heavy rains on the original appointment day. To make changes, it’s best to contact their customer service team directly at (717) 355-9675.
Can I combine loyalty rewards with other promotions or discounts?
Combining loyalty rewards with other promotions or discounts at Iddings Electric Inc is generally not permitted. According to the terms of promotions provided, such as service discounts or special offers, they are not valid in conjunction with other offers or prior services. Customers can still benefit significantly from the range of discounts, such as a 10% service discount with the Family Protection Plan. To explore the best combination of savings, I recommend contacting Iddings Electric directly. They offer a professional customer service experience, as praised by S. Cortella, who commended their reasonable rates and high-quality services.
Can I get a price match if I find a lower quote elsewhere?
Currently, there is no specific information available about a price match policy from Iddings Electric Inc within the provided documents. However, Iddings Electric prides itself on offering fair and upfront pricing for all services, ensuring that customers receive transparent and competitive rates. If you find a lower quote elsewhere, I recommend reaching out directly to their customer service team at (717) 355-9675 to discuss any potential price modifications they may offer. They are known for their excellent customer service, as highlighted by Ann P., who was very satisfied with the professionalism and cost-saving options provided.
Can I get an estimated arrival time for my service appointment?
While Iddings Electric guarantees service that is both punctual and reliable, an exact estimated arrival time may vary. Our team is committed to arriving on time for all scheduled appointments, as exemplified by the positive experiences of our customers like Bill F., who noted “arrived on time” for his service. To ensure you’ll know the precise time frame for your appointment, we recommend contacting our team directly at (717) 355-9675, where you can confirm your appointment details. Feel free to reach out at any time for further assistance or to reschedule if necessary.
Can I pay off my financing early?
Yes, you can certainly pay off your financing early with Iddings Electric Inc. Whether you have opted for financing through Synchrony Bank or Enerbank, both options allow for early repayment without penalty. For instance, Enerbank offers a traditional installment loan where interest is waived if the loan is repaid within 365 days. This flexibility is part of Iddings Electric’s commitment to fair and upfront pricing, ensuring no surprises and fostering long-term customer relationships. If you have any further questions or need assistance with your financing, don’t hesitate to reach out to our team.
Can I provide feedback or reviews on your services?
Certainly! Iddings Electric Inc highly values your feedback and encourages customers to provide reviews. Sharing your experiences helps us improve our services and assists other potential customers in making informed decisions. For your convenience, you can leave feedback directly on Google Maps reviews. We have received numerous positive reviews from customers who appreciate our professionalism and quality of work. For example, Sarah C. praised Iddings Electric for providing “consistent, excellent service,” and appreciated the expertise of our team member Tom. Feel free to contribute your thoughts and help us continue delivering outstanding electrical services!
Can I request a specific technician for my service?
Yes, you can request a specific technician for your service at Iddings Electric Inc. Our committed team understands the importance of personalized service and is eager to accommodate customer preferences when scheduling appointments. Choosing a familiar face not only enhances the service experience but also ensures consistency and high-quality results. Our technicians, like Darrel and Alan, are highly praised for their professionalism and expertise. Dan D. shared his impressive experience, noting the team’s neat and efficient work ethic.Reach out to our friendly reception team, and they’ll ensure your request is handled with care. Schedule your service by calling us at (717) 355-9675.
Do loyalty program benefits apply to all types of services?
Yes, the loyalty program benefits at Iddings Electric Inc., specifically through their Family Protection Plan, apply to a wide range of services. This plan offers customers a 10% discount on every electrical service they receive, as long as they maintain a current plan. This encompasses various services such as safety inspections, re-wiring, and generator installations. Customer S. Cortella mentioned the value of the plan, appreciating the 10% discount provided, which added significant savings to their service expenses. With regular service discounts and priority response times, the plan supports customers through all their electrical needs. For complete details or to become a member, please contact Iddings Electric Inc. today!
Do you offer a loyalty program for repeat customers?
Yes, Iddings Electric Inc offers a rewarding loyalty program through our Family Protection Plan. This plan provides repeat customers with continuous benefits such as a 10% discount on all electrical services, priority service, and annual safety inspections. This program exemplifies our commitment to building lifelong relationships with our customers, providing safety and savings. Customers like S. Cortella have praised the value of joining this program, highlighting its affordable rates and the peace of mind it brings with dedicated service and discounts. By choosing to join our Family Protection Plan, you ensure top-of-the-line service for years to come. Don’t miss out—explore this opportunity today!
Do you offer any customer loyalty programs or incentives?
Yes, Iddings Electric Inc offers several customer loyalty programs and incentives. One notable offering is their “Family Protection Plan,” which ensures priority service and a 10% discount on every electrical service as long as the plan is active. This plan provides regular discounts and special offers specifically designed to enhance safety and savings for valued customers. Additionally, there is a “Refer a Friend” program that allows both you and your referred friend to enjoy $25 off any service, once completed. One of our satisfied customers, S. Cortella, shared that joining their monthly club saves with the 10% discount and provides peace of mind through annual safety inspections. To learn more, visit the Iddings Electric website or contact them directly.
Do you offer any discounts or packages?
Yes, Iddings Electric Inc offers several enticing discounts and package deals for our valued customers. Currently, you can take advantage of savings like $50 off any service of $500 or more, available until November 30, 2024. Additionally, our recessed LED light replacement is priced at just $125 per light, including installation. We also provide a Family Protection Plan, granting you regular discounts and a 10% discount on every electrical service, ensuring significant savings and priority service. Don’t miss these opportunities to experience exceptional service at great prices. To explore more about current promotions and plan details, feel free to contact us today!
Do you offer emergency services?
Yes, Iddings Electric Inc offers emergency electrical services. We provide rapid response for all electrical emergencies, ensuring prompt and professional service. Whether you encounter unexpected issues during business hours or after, we are here to assist. For same-day services, contact us now. Trust our team for reliable emergency electrical support when you need it the most.Don’t wait for electrical issues to escalate—reach out to Iddings Electric today and experience the peace of mind of having expert electricians at your service.
Do you offer financing options for HVAC, plumbing, and electrical services?
Iddings Electric Inc. proudly offers flexible financing options for all your HVAC, plumbing, and electrical projects. With plans arranged through Synchrony Bank or Enerbank, eligible customers can benefit from a revolving line of credit and special financing terms. These include convenient monthly payments and easy online account management, designed to fit any budget. We encourage you to take advantage of these financing options to ensure your home remains in optimal condition without financial strain. Our team is here to assist you through every step of your project. Contact us today and learn more about our comprehensive services and financing solutions.
Do you offer free estimates or consultations?
Iddings Electric Inc proudly offers free estimates and consultations for their services, ensuring that customers can make informed decisions without any upfront commitment. With fair and upfront pricing, you can expect a transparent and no-surprise experience with our skilled team of electricians. This dedication to customer satisfaction has been recognized by many, including Rebekah S., who highlighted their “timely, courteous, and respectful” service. For a reliable, no-obligation consultation, contact Iddings Electric and experience exceptional service tailored to your needs.
Do you offer no-interest or deferred payment plans for these services?
Yes, Iddings Electric Inc. offers financing options, including special considerations for no-interest or deferred payment plans. With approved credit, you can benefit from a revolving line of credit through Synchrony Bank or Enerbank, offering promotional financing options that fit your budget. Convenient monthly payments and easy online account management make this a stress-free option for your electrical needs. If you’re interested, reach out to us directly to explore our financing plans. As S. Cortella mentioned, “Their rates are reasonable, and the services include a yearly whole house checkup.Connect with us today to make your electrical projects affordable!”
Do you offer special events or bonuses for loyalty program members?
Iddings Electric Inc. indeed offers compelling bonuses for its loyalty program members through the Electric Family Protection Plan. Members benefit from regular discounts and special offers, a 10% discount on every electrical service, and priority service with a reduced service fee. This demonstrates the company’s commitment to rewarding its loyal customers and providing first-class service. Linda M., a satisfied customer, praised Iddings Electric for their professionalism and reliability, highlighting, “I will be using Iddings Electric for all my electrical needs. I highly recommend them “. To experience these exceptional benefits, consider joining our Family Protection Plan and enjoy peace of mind with trusted electrical service.
Do you provide a warranty on the materials you use?
Yes, Iddings Electric proudly provides a warranty on the materials we use as part of our comprehensive electrical services. We prioritize quality and reliability, ensuring that our customers receive only the best. This commitment to excellence reflects our dedication to both quality workmanship and customer satisfaction In addition to our warranty offerings, many customers have expressed their satisfaction with our services. For instance, David S. shared his confidence in our services stating, “I would recommend Iddings Electric to family and friends. I will be using Iddings Electric in the near future to do more work on my house”.We invite you to discover our exceptional services, backed by warranties and a commitment to customer delight. Contact us today to learn more!
Do you provide a written estimate before starting work?
Yes, Iddings Electric provides written estimates before starting work. Our commitment to transparent, upfront pricing ensures that there are no surprises on your bill, allowing you to plan for your maintenance or repair services with ease. Happy customers like Bill F. have appreciated our professionalism and accurate cost estimates that align with their expectations. For reliable electrical services equipped with fair and transparent pricing, contact Iddings Electric today!
Do you provide after-hours service?
Yes, Iddings Electric Inc. offers after-hours services. We understand that electrical issues can occur at any time and provide 24/7 emergency services to ensure that you have the support you need during critical situations. Our professionally trained staff is ready to offer swift and reliable solutions for your electrical emergencies. If you need immediate assistance, please contact us at (717) 355-9675. Let us ensure your peace of mind with our dedicated service.
Do you provide any incentives or discounts for new customers?
Indeed, Iddings Electric Inc offers attractive incentives for new customers. You can enjoy $50 off any service over $500, valid until November 30, 2024. Additionally, there’s a referral program where referring a friend earns both parties $25 off any service. Customers like Patricia L. have shared positive feedback, praising the company’s professionalism and clear, upfront cost explanations. Take advantage of these offers by contacting Iddings Electric today!
How can I contact customer support if I have an issue?
To contact Iddings Electric Inc customer support for any issues, you can call them at (717) 355-9675. Their office is open Monday to Friday, 8:00 AM to 4:00 PM at 325C W. Main St., New Holland, PA 17557. Additionally, for emergency services, Iddings Electric offers same-day service for requests made during business hours and promises to contact you by 8:30 AM the next business day for after-hours inquiries. Whether it’s routine maintenance, urgent repairs, or general inquiries, their professionally trained and courteous staff are ready to assist. Reach out to experience their dedication to service excellence and customer satisfaction.
How can I get in touch with your office?
To get in touch with Iddings Electric Inc, you can visit their office located at 325C W. Main St., New Holland, PA 17557. Their business hours are Monday through Friday, from 8:00 AM to 4:00 PM. For inquiries or to schedule an appointment, please call them at (717) 355-9675. You can also visit their website at iddingselectric.com for more information and to explore their services.
How can I schedule a service appointment?
To schedule a service appointment with Iddings Electric Inc, simply call their team at (717) 355-9675. This direct approach connects you with their knowledgeable staff who can assist in setting up your appointment for both residential and commercial electrical services. Iddings Electric has been serving the Central PA area for over 20 years, providing reliable electrical solutions. As highlighted by Megan G., “The technician was incredibly courteous and explained to me all of my options…I would definitely recommend them for any job”. Don’t wait to ensure your home’s electrical safety—schedule your service now by calling (717) 355-9675.
How can I track the progress of my service request or project?
To track the progress of your service request or project with Iddings Electric Inc, you can directly contact their team at (717) 355-9675. Their customer service provides prompt and professional assistance, ensuring you are updated with the status of your request. Thanks to Iddings Electric’s commitment to clear communication and customer satisfaction, clients like Patricia L. have expressed appreciation for the detailed explanations and transparency of costs.For any further assistance or to schedule updates, do not hesitate to reach out to Iddings Electric’s reliable team.
How do I apply for financing for an HVAC, plumbing, or electrical project?
Applying for financing for your HVAC, plumbing, or electrical project with Iddings Electric is straightforward and beneficial. Iddings Electric offers financing options through Synchrony Bank or Enerbank, providing a revolving line of credit that you can use repeatedly, along with convenient monthly payments to fit your budget. To apply, you need to discuss your project with Iddings Electric to explore financing details. Once your credit is approved, you can benefit from the Home Design Credit Card, which facilitates fast credit decisions and promotional financing offers.For more personalized advice, you can contact Iddings Electric, and they will guide you through the application process, ensuring you have all the necessary information to proceed confidently with your project.
How do I make payments on my financing plan?
To make payments on your financing plan with Iddings Electric, you have convenient options. Payments can be managed online through the account system provided by either Synchrony Bank or Enerbank, depending on your financial partner. Both offer revolving lines of credit that allow you to make monthly payments fitting your budget seamlessly. For more details or assistance, feel free to contact Iddings Electric to ensure your payment process is smooth and hassle-free.
How do I sign up for your loyalty program?
Currently, there is no specific information available in the provided documents regarding the process to sign up for Iddings Electric Inc’s loyalty program. For the most accurate and up-to-date information, I recommend contacting their customer service directly at (717) 355-9675 or visiting their official website at Iddings Electric. They can provide you with detailed guidance and assistance with your inquiry.
How do you accommodate special service requests?
Iddings Electric Inc is highly adept at accommodating special service requests tailored to your unique needs. We offer a comprehensive range of services, from interior and exterior lighting to home rewiring, service panel upgrades, and generator installations. Our team understands that each customer may have distinct preferences and requirements, which is why we focus on providing customizable solutions. One of our satisfied customers, Patricia L., praised the professionalism and promptness of our staff, saying, “Darrel was professional, prompt, and explained in detail all of the issues”. We prioritize understanding your specific demands and challenges, ensuring that every service is both personalized and meticulously executed. To experience our flexible services firsthand, call us today at (717) 355-9675 to discuss your service needs and receive a customized proposal.
How do you balance cost and quality in your services?
Iddings Electric Inc masterfully balances cost and quality by offering services with fair, upfront pricing, ensuring no surprises for customers while maintaining high-quality standards. Our skilled team of licensed electricians provides efficient service without cutting corners, as evidenced by satisfied customers like Dan D., who praised our reasonable prices and professional workmanship. Additionally, our commitment to transparent pricing allows businesses to receive top-tier electrical solutions without compromising their financial plans. Trust Iddings Electric to deliver both quality and affordability for your electrical needs today!
How do you ensure that customers get the best value for their money?
Iddings Electric Inc. ensures customers receive exceptional value by implementing several strategic initiatives designed to enhance service quality and customer satisfaction. The company offers fair, upfront pricing, eliminating surprises and ensuring clients know exactly what they’re paying for top-tier electrical services. Furthermore, their team of professionally trained and certified electricians is continuously updated on the latest advancements in the field, highlighting their commitment to delivering expert services. Moreover, Iddings Electric focuses on building lifelong customer relationships by providing comprehensive support for all future electrical needs and ensuring satisfaction, supported by a guarantee to make things right if a customer is not fully satisfied. Jody G. praised this commitment, stating, “Iddings Electric provided me with an extremely professional experience all around… I will absolutely not hesitate to recommend them to others”. For exceptional electrical services and expert support, contact Iddings Electric today and experience the difference.
How do you ensure that your technicians adhere to professional standards?
At Iddings Electric Inc, we ensure our technicians adhere to the highest professional standards through comprehensive measures. All our technicians are not only professionally trained but also licensed, ensuring they are equipped with the latest electrical advancements. To guarantee your peace of mind, every technician undergoes thorough background checks and regular drug testing. We believe in fostering lifelong relationships with customers, requiring us to maintain a team that reflects our commitment to safety and professionalism. Choose us for your electrical needs; contact Iddings Electric today!
How do you ensure the quality of your work?
At Iddings Electric Inc, we ensure top-quality work through rigorous quality control measures. Our team of electricians is not only licensed and insured but also goes through continuous training to stay updated with the latest electrical advancements. We employ thorough background checks and regular drug tests for all employees, ensuring trustworthiness and professionalism. Our commitment to excellence is reflected in our transparent, upfront pricing—eliminating surprises and allowing clients to manage their budgets effectively. Testimonials from satisfied customers like Dan D. emphasize the quality workmanship and professionalism they’ve experienced, stating that services were done “neatly, reasonably priced, and completed quickly and to code”. For reliable electrical services that never compromise on quality, trust Iddings Electric to meet your needs. Contact us now to ensure the safety and efficiency of your electrical systems.
How do you ensure the safety and cleanliness of the worksite?
Iddings Electric Inc. prioritizes safety and cleanliness on every worksite by implementing rigorous safety inspections and employing professionally trained staff. The team conducts annual safety checks, examining various components like panel boxes, wiring, and the presence of smoke and CO alarms, ensuring that all connections meet the highest safety standards. Additionally, each technician undergoes thorough drug testing and background checks for added peace of mind, ensuring a trustworthy and safe service experience. Customer reviews frequently highlight Iddings Electric’s commitment to professionalism and safe practices. Megan G. expressed her satisfaction by noting the technicians’ courteous and expert approach to addressing her electrical concerns. For comprehensive and secure electrical service, contact Iddings Electric today.
How do you handle customer complaints?
Iddings Electric Inc. takes pride in handling customer complaints with utmost professionalism and care. We strive for prompt resolution by deploying knowledgeable and courteous professionals who approach issues effectively. Customers consistently praise our team for resolving complaints swiftly. For instance, Tom S. experienced a “same day resolution” by a skilled and amiable professional. Furthermore, our upfront pricing policy ensures transparency, eliminating surprises and managing customer expectations. Satisfied customers frequently express their satisfaction, like Chelsea C., who was “beyond impressed” with how issues were corrected effectively. This commitment to exceptional service underscores our dedication to customer satisfaction and earning trust. If you have any concerns, don’t hesitate to contact us—Iddings Electric Inc. is here to address your needs promptly and professionally.
How do you handle emergency customer service requests?
Iddings Electric Inc excels in handling emergency customer service requests with rapid and professional response times. We provide same-day services during business hours and address after-hours emergencies promptly by contacting customers by 8:30 AM the next business day. Our commitment to excellence ensures that your electrical emergencies are addressed with urgency and professionalism. The team is thoroughly background-checked and drug tested, guaranteeing peace of mind for our customers. Reach out to us at any time, and experience the exceptional service that so many of our lifelong customers trust and rely on.
How do you handle scheduling and appointments?
Iddings Electric handles scheduling and appointments with utmost efficiency and customer satisfaction in mind. Simply call (717) 355-9675 to book your residential or commercial electrical services in Berks County or the surrounding Central PA area. Customers have praised the professionalism in the scheduling process. For instance, Dan D. noted that from the initial call to completion, the team’s professionalism was outstanding. Our commitment to transparent pricing and rapid response ensures no surprises when scheduling appointments. Contact us today at (717) 355-9675 to experience our top-tier scheduling service designed for your convenience and peace of mind.
How do you manage emergency service requests?
Iddings Electric Inc. is renowned for its rapid response in handling emergency service requests. We provide urgent electrical services swiftly and efficiently, ensuring that all emergencies are addressed with the urgency they require. Our team is highly trained and licensed, adhering to the latest electrical advancements to deliver professional and precise results. Moreover, we utilize straightforward, upfront pricing to eliminate any surprises, ensuring a cost-effective service experience. As one of our satisfied clients, Jody G., affirms, “Iddings Electric provided me with an extremely professional experience all around…I will absolutely not hesitate to recommend them to others”. To experience our exceptional service during emergencies, contact Iddings Electric today!
How do you stay up-to-date with industry standards and technology?
Iddings Electric Inc maintains its edge in the electrical industry by ensuring its staff is continuously trained on the latest advancements and technology. This commitment to professional development allows them to provide cutting-edge solutions for both residential and commercial services. Additionally, all employees undergo stringent background checks and drug tests to assure professionalism and quality service. Such dedication to staying up-to-date ensures that Iddings Electric can confidently tackle modern electrical challenges, delivering superior and reliable solutions with every project. Join the many satisfied customers who trust Iddings Electric by contacting them to discuss your electrical needs.
How do your services compare to competitors in terms of value?
Iddings Electric Inc stands out in the competitive landscape by offering unmatched value that encompasses affordability, quality, and customer satisfaction. Our service is highly rated, with 67 reviews praising our professionalism and 65 applauding our customer service. Kenneth S. Jr. described us as an “honest electrical contractor” and emphasized his satisfaction with our services. Moreover, we prioritize transparent and fair pricing, exemplified by Ann P., who appreciated a considerable reduction in her estimated costs. Our commitment to excellence and a service-driven approach have secured a 5-star brand loyalty rating from 47 customers last year. Choose Iddings Electric for electrical solutions that truly deliver exceptional value. For more information, call us today!.
How does your company engage with the local community?
Iddings Electric Inc. engages deeply with the local community, showcasing a strong commitment to supporting and partnering with local organizations. As a family-owned business, we prioritize community involvement and strive to build lifelong relationships with our customers by offering reliable and honest services. This community-focused approach is evidenced by our professional affiliations and partnerships with local organizations. We believe in the power of community, which is why many of our customers, like Megan G., appreciate our willingness to go above and beyond in addressing community needs. Megan G. mentioned, “I would definitely recommend them for any job; their level of expertise and kindness was incredible.” This insight not only highlights our technical proficiency but also our dedication to customer satisfaction and community engagement. For more information or inquiries, we encourage you to reach out and connect with us directly.
How does your loyalty program work?
Our loyalty program, the Family Protection Plan, is designed to offer exclusive benefits to dedicated customers. Participants enjoy annual safety inspections, prioritized service requests, and a commitment to satisfaction. You’ll receive a 10% discount on all electrical services as long as your plan remains active. This unique program helps ensure safety and provides value, making your investment in our services even more rewarding. Satisfied customers like Ann P. have praised our professionalism and cost-saving measures, making it a highly recommended choice. Join today and let Iddings Electric Inc protect your family’s electrical needs while saving you money. Call us now to learn more and enroll!
How long does it take to get approved for financing?
Approval for financing at Iddings Electric Inc. is typically swift, with “fast credit decisions” available through Synchrony Bank or EnerBank. With our established partnerships, eligible customers can quickly access the necessary funds, enabling immediate action on their electrical projects. In addition to speedy credit evaluations, our financing options provide convenient monthly payment plans that align with your budget. This ensures you can manage your financial commitments effectively while benefiting from top-notch electrical services from a company celebrated for quality work and excellent customer service. Don’t hesitate to take advantage of these financing solutions to move forward with your project. For further assistance, contact Iddings Electric to explore your options and ease your approval process.
How much do your services cost?
Iddings Electric Inc prides itself on fair, upfront pricing with no hidden surprises. Our promotions include $50 off any service over $500 and a special price of $125 for recessed LED light or ceiling fan replacement, although you would need to supply the fan. We also offer a referral incentive, where you and a referred friend each get a $25 discount. For accurate details, I recommend reaching out to discuss the specifics of your project. Contact us today to get a personalized estimate and discover how we can illuminate your life!
How quickly do you respond to customer inquiries or complaints?
Iddings Electric Inc prides itself on a swift and efficient response to customer inquiries and complaints. Known for providing same-day service solutions for electrical emergencies during business hours, we ensure a seamless customer experience. In cases where inquiries are received after hours, we promptly follow up the next business day by 8:30 am. Our commitment to timeliness and professionalism is frequently highlighted by our satisfied customers. For instance, Tom Schellenger appreciated a same-day resolution delivered by a knowledgeable and friendly professional. With our comprehensive customer service and timely addressing of concerns, we aim to cultivate lifelong relationships with our valued clients. Contact us today to experience exceptional service firsthand!
What accommodations do you provide for seniors or individuals with mobility restrictions during service visits?
Iddings Electric Inc is committed to ensuring comfort and accessibility for seniors and individuals with mobility restrictions during service visits. Our team is professionally trained and continually updated on the latest advancements to understand and address the unique needs of all customers. We provide fair, upfront pricing, ensuring there are no surprises, and our staff is completely background-checked for peace of mind. Whether it’s routine maintenance or emergency service, we’re equipped to deliver reliable solutions every time. Our friendly and courteous electricians are dedicated to fostering lifelong relationships with our customers, ensuring everyone’s needs are met with care and respect. For tailored accommodations, we encourage you to contact us directly so we can ensure a seamless service experience. Call us at (717) 355-9675 to discuss any specific requirements.
What are the terms and interest rates for your financing plans?
Iddings Electric Inc provides flexible financing options through Synchrony Bank or Enerbank, tailored to suit your financial needs. With approved credit, you can take advantage of a revolving line of credit or opt for special financing offers when available. Our financing terms include convenient monthly payments and easy online account management. For those preferring a traditional approach, loans are available via EnerBank USA, with repayment terms ranging from 24 to 132 months. You can benefit from an 18.58% fixed APR, with interest waived if the loan is repaid within 365 days. Feel free to contact us for more details on how we can customize a payment plan to accommodate your next project.
What areas do you serve?
Iddings Electric Inc proudly serves the vibrant communities of Lancaster, Berks, York, Lebanon, and Chester Counties in Pennsylvania. Our expertise covers a broad range of cities, ensuring high-quality electrical services reach Central PA’s diverse neighborhoods. Whether you’re in bustling cities or charming rural towns, we’re committed to delivering exceptional electrical care. Contact us at (717) 355-9675 to explore all your electrical needs.
What awards has your company received?
Iddings Electric Inc has achieved a highly respected Better Business Bureau A+ rating, highlighting our unwavering commitment to excellence in the field of electrical services. This recognition reflects our dedication to delivering outstanding customer service, safety, and quality, ensuring your electrical needs are met with precision and care. Discover firsthand the dedication and quality service that have led to this recognition by contacting Iddings Electric today for your electrical requirements.
What benefits do I get from your loyalty program?
Joining Iddings Electric’s loyalty program, known as the Family Protection Plan, offers several compelling benefits. First, you’ll enjoy annual safety inspections to ensure the well-being of your home. Financially, members receive a 10% discount on all electrical services, yielding substantial savings over time. As a priority client, you’ll be served first, with reduced service fees and satisfaction guaranteed. Our customers have praised the program’s value, with Patricia L. expressing confidence in our professional and upfront cost structure. Ready to experience peace of mind and significant savings with Iddings Electric? Contact us to join today!
What documentation is required to apply for financing?
To apply for financing with Iddings Electric Inc, you’ll need to have your credit approved through Synchrony Bank or Enerbank. These banks provide a revolving line of credit that you can use repeatedly, with special financing available where applicable. Additionally, applicants might be required to provide standard credit information as per the banks’ application requirements. This includes personal identification and financial information, which is typically necessary for credit assessments. To ensure you’re fully prepared, I recommend contacting Iddings Electric directly for detailed documentation requirements and any specific financial solutions that may apply to your project needs.
What happens if I am not satisfied with the service provided?
If you’re not fully satisfied with the service provided by Iddings Electric Inc, rest assured as we are committed to making it right. With our satisfaction guarantee, our goal is to ensure every customer is completely content with the final outcome. We have a process to address your concerns, working closely with you to rectify any issues. As Kevin L. shared, “Alan did a great job! Experienced and knowledgeable, took time to explain things. I would recommend Iddings Electric. Very satisfied with the process and the work”. Contact us, and let’s resolve your concerns swiftly for your peace of mind.
What happens if a technician is running late?
If a technician from Iddings Electric is running late, the company takes proactive measures to ensure minimal inconvenience to the customer. While specific protocols were not detailed in the documentation, the general emphasis on professional and reliable service suggests that their technicians keep customers informed and provide accurate updates. This dedication to communication is echoed by positive customer experiences, such as Jean G., who praised the “very professional and friendly service” and noted that work was completed promptly. If you have further questions or need immediate assistance, contacting Iddings Electric directly would be highly recommended.
What is your policy on rescheduling or canceling appointments?
Iddings Electric Inc. values customer satisfaction and offers a flexible approach towards appointment changes. While specific details about our rescheduling or cancellation policy are not explicitly available in the documentation provided, you can always contact us directly to discuss any adjustments to your scheduled services to ensure the best possible outcome. Our team is committed to providing exceptional service, as highlighted by Jean G. who said, “Very professional and friendly service… Explanations of service visit and possible levels of repair were clearly explained”. For more information, please reach out to us at (717) 355-9675.
What is your policy on subcontractors?
Iddings Electric Inc. does not have a specific documented policy on the use of subcontractors mentioned in the available sources. However, the company prides itself on a commitment to excellence, integrity, and community, suggesting a preference for deploying their skilled, licensed, and background-checked staff for various projects. This emphasis on quality and expertise implies that when engaging external partners, they likely uphold the same standards ensuring that customer satisfaction and service excellence are maintained. For more specific details, please feel free to reach out to them directly for comprehensive information.
What is your process for handling large or complex projects?
At Iddings Electric Inc, we expertly manage large or complex projects by leveraging our extensive experience and specialized skills in commercial electrical installation. Our process begins with a thorough understanding of your project needs, ensuring minimal disruption and maintaining business operations throughout the installation or remodeling process. Our team is distinguished by professional training, continuous education on the latest advancements, and rigorous background checks. We also prioritize clear communication and transparency, offering upfront pricing to eliminate surprises. Our commitment to excellence is echoed in our customer feedback. Jeremy M. commended, “The job was completed on time AND on budget,” reflecting our reliability in meeting project deadlines. Trust Iddings Electric to exceed expectations in all your complex electrical projects. Call us today to discuss your unique project requirements!
What is your process for resolving disputes or service issues?
Iddings Electric Inc takes service issues and disputes very seriously and resolves them through a customer-centric process. Our team begins by thoroughly understanding the customer’s concerns, then devises a strategic plan tailored to resolve the specific issues, ensuring all interactions are conducted with professionalism and clarity. As we offer transparent pricing, clients are informed about service costs upfront, eliminating any financial surprises. Our trained technicians, who are highly commended by customers such as Lisa M., ensure prompt and effective solutions by diagnosing and resolving issues efficiently. With over 20 years of service excellence, we are committed to continuous communication and delivering a satisfactory resolution. Reach out to us today to experience our dedication to resolving service challenges promptly and proficiently.
What is your service guarantee?
At Iddings Electric Inc., we pride ourselves on offering a service guarantee that underscores our dedication to quality and reliability. Our skilled electricians are committed to superior workmanship, ensuring that each project is completed with precision and expertise. We offer same-day service for emergencies, so you’re never left waiting in critical situations. Iddings Electric provides a service experience that is both speedy and convenient, backed by straightforward pricing and a workmanship guarantee. This ensures you never pay for sub-par service, granting you peace of mind. Don’t just take our word for it—Chelsea C. shared, “We are beyond impressed with the work that Darrel from Iddings Electric is doing!”. Call us today to experience exceptional electrical service yourself.
What kind of training do your employees receive?
At Iddings Electric Inc, our employees receive comprehensive, ongoing training to ensure they are well-versed in the latest electrical advancements. This commitment to professional development guarantees that our staff remains at the forefront of the industry, providing our customers with top-notch service coupled with expert knowledge. Moreover, our team is composed of licensed professionals who undergo rigorous background checks and drug testing, reinforcing the level of safety and reliability our clients expect and deserve. To experience the difference quality training makes, contact us today to discuss your electrical needs!
What kind of warranty or guarantee do you provide on your services?
Iddings Electric Inc. offers an unwavering workmanship guarantee on all services, ensuring you never pay for sub-par work. This commitment gives you the peace of mind that each project will be completed with excellence and attention to detail. Chelsea C., a satisfied customer, expressed her admiration for the team’s professional handling of electrical issues, reinforcing the reliability and quality assurance that Iddings Electric stands for. To experience our trustworthy services, contact us today and benefit from a team dedicated to your satisfaction.
What licenses and certifications does your company hold?
Iddings Electric Inc. is committed to providing top-notch electrical services with great emphasis on professionalism and safety. Our electricians are all fully licensed, insured, drug-tested, and background-checked, ensuring peace of mind for our clients. We take pride in our continuous commitment to professional development, as our staff is consistently trained on the latest advancements in the electrical field. For any inquiries or to experience our superior service, please contact us today!
What makes your company a trusted provider in the industry?
Iddings Electric Inc has established itself as a trusted provider in the electrical industry, thanks to its commitment to excellence and customer satisfaction. Over its more than 20 years of service, the company has consistently delivered superior residential and commercial electrical solutions throughout Central PA. Customers appreciate Iddings Electric’s fair, upfront pricing, which ensures transparency with no billing surprises. The company’s electricians are professionals who have undergone extensive training and background checks, reinforcing trust and reliability. Furthermore, Iddings Electric’s family-owned and operated approach harnesses integrity and community values, fostering lifelong customer relationships. Client testimonials echo positive sentiments, with Jeremy M. stating, “The job was completed on time AND on budget”. All these factors combine to position Iddings Electric as a respected and reliable choice for electrical services. For details and to experience their exceptional services, contact Iddings Electric today.
What makes your services worth the price?
Iddings Electric Inc’s services are worth every penny due to our unwavering commitment to quality, safety, and customer satisfaction. We offer transparent pricing with no hidden costs, ensuring that you receive exceptional electrical service without surprises. Our expertly trained and licensed staff are continuously educated in the latest electrical advancements. Moreover, our team boasts a track record of excellence, as evidenced by satisfied customers like Dan D., who praised our professionalism and reasonable pricing for a complex electrical installation. Clients frequently commend our punctuality and expertise. Connect with us today to experience our superior services firsthand. We promise to deliver not just results, but a satisfying, stress-free service experience.
What measures do you take to ensure punctuality?
At Iddings Electric, punctuality is a cornerstone of our service commitment. We offer same-day service solutions for electrical emergencies, ensuring a rapid response and meeting our promise of timely service. Each employee undergoes thorough drug testing and background checks, ensuring not only their professionalism but also their readiness to provide prompt service. Our dedication to punctuality is echoed by our customers, like Dan D., who praised the team for arriving “promptly, ready to work,” further affirming our reliability. Trust Iddings Electric for dependable, on-time electrical solutions—contact us today to schedule your service!
What payment methods do you accept?
Iddings Electric Inc offers a variety of payment methods to facilitate your projects, including financing options through Synchrony Bank and Enerbank. These options are available with approved credit and come with exclusive benefits such as a revolving line of credit, special financing where available, and easy online account management for bill payments. We focus on making payments convenient and adaptable to fit your financial needs. To get detailed insights about our financing possibilities and choose the one that suits you best, don’t hesitate to contact us today.
What services do you offer?
Iddings Electric Inc offers a comprehensive range of residential and commercial electrical services. For residential needs, we specialize in interior and exterior lighting, re-wiring, service panel upgrades, standby generator installations, and whole-home surge protection. Our commercial services include bucket truck operations for difficult-to-reach repairs, new construction electrical setups, and warehouse lighting tailored to enhance business efficiency. With more than 20 years of experience, our commitment to excellence and upfront pricing ensures no surprises, delivering superior service with each project. For exceptional solutions to all your electrical challenges, contact Iddings Electric today to schedule your service!
What steps do you take to ensure customer satisfaction?
At Iddings Electric Inc, we take customer satisfaction seriously by implementing a range of effective strategies. Our commitment to excellence is highlighted by employing highly qualified electricians who are meticulously background-checked and continuously trained on the latest advancements. We offer fair and upfront pricing to ensure transparency and eliminate any surprises.Additionally, we provide same-day service for emergencies, facilitating a rapid response to urgent needs. Our Family Protection Plan includes regular safety inspections to guarantee peace of mind. Customer feedback is crucial to our continuous improvement. Chelsea C. praised our work, saying, “We are beyond impressed with the work Darrel from Iddings Electric is doing!”
Contact us today for electrifying service that ensures your satisfaction and safety!
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Who We Are
Central PA’s Trusted Electricians Since 2002
- Fostering lifelong relationships with each customer
- Completing excellent work without cutting corners
- Having a courteous, friendly, professional attitude
- Offering fair, upfront pricing on all electrical services
- Boasting 20+ years of electrical service experience